I contacted Darian months before my trip, I actually found them cheaper as well, then booking direct through the company. The communication with them was great, and so when I arrived in Hanoi, there were no issues with the pick up and return to the hotel. the trip itself a three day two night, was fantastic, both accommodation, food and... More

I am writing to review the service provided by Darian Culbert . Email communication was excellent with prompt responses and payment process was smooth. We had chosen the particular cruise and boat and were not relying on the company to suggest. Hotel pickup was on time but as we learnt from one bad experience it pays to confirm every booking... More

I known Darian from my friends Andy who use last year for operator Halong Cruise, so I made decision to pick Darian for our tour to Halong. Then, we made a book cruise for 12 pax and Darian suggest me to take V'spirit Cruise & cabin for our private junk boat, perfect. They arrange us for pick up at the... More

If you confused to choose the right boat cruise for you, then Darian Culbert is the right place! Every time I consulting about the cruise, Darian always reply my email, eventhough we're not make a deal yet. My cruise option is without kayaking, because we're going to Halong in cold season, and we brings old parents & little child. You... More

There is a myriad of companies through which you can book your Halong Bay cruise. A friend recommended Darien Culbert and we have been very pleased they did. We often leave things to the last minute...which made Darien Culbert fantastic as they were so efficient and helpful. We booked online whilst traveling in Hanoi a day or 2 before the... More

We booked through Darian Culbert and his service exceeded expectations. He preempted every scenario so all questions got answered within the information that was provided, without needing to ask. It is unfortunate that there was a mix up with the pickup of the previous reviewer, as we as a matter of course, make contact with the hotel or cruise company... More

It was great to have prompt reply from Darian before and after my booking. However, on the actual day of pick up, the shuttle bus did not come. Waited till 830am at hotel lobby, no one appeared. Thus, I have to ask our hotel (Tu Linh Palace 2 Hotel) for assistance and they were helpful enough to help us make... More

Not sure what country people think it is acceptable, that the captain of a vessel is able drink whilst on duty. All the crew drinking beer whilst they thought we were kayaking. They were rude and abrupt and unprofessional. Food was not up to Vietnam standards. Pretty poor really, when this was advertised as a luxury day trip. They advertise... More

I loved this company for the great communication from the get go. Darian is very responsive and the communication between us was extremely smooth even being a world apart. We originally intended to book his own cruise for the day, but that was unavailable so Darian put us on the Phoenix Cruiser. Everything from the pick up to the drop... More