We arrived in Lahaina at 6 pm and the tour van picked us up at 2:30 am. We were driven to Kahului, and then spent 45 mins waiting for the folks that were to be picked up. I can see a 5-15 min wait, but 45 min is excessive. Our tour guide Ron, provided coffee and Danish, and did a... More

It was a great time, made that way by Jeff our tour guide. He was a walking botanical encyclopedia . The things we learned about the island and it's history from him totally made the overpriced ticket we bought worth it. If you can ask for him you schools. By the way awesome views of paradise as you would expect More

This was my first trip to Hawaii, so, as a first time traveler you learn by experience what to do and not to do the next time around. Let me begin with how we signed up for the tour itself. We were staying at a condo and each morning at 9:00 am there is an "orientation agent" who reviews attractions... More

We booked The Road to Hana Tour. Our tour guide was was annoyed that we were three minutes late. Actually, we had to wait for the elevator for 5 minutes and when I went outside the tour bus was empty. Instead she was rushing around the lobby looking for us. We had no idea what she looked like so we... More

My wife and I took the sunrise tour at Haleakala tour last week with Polynesian Adventure Tours. I don't drive, and she doesn't love driving at night, so a guided tour seemed like the best plan for us. We figured we could sleep on the way there, and then when we got close to Haleakala, we could hear whatever important/pertinent... More

We booked the Sunrise tour in Maui. We were picked up on time 2.40 am and the driver was chatty, then we went and picked the rest of the people up from other hotels and the driver was still chatty. It was not 3.30 in the morning. We stopped at some rest rooms which were awful. They could not find... More

We took the Polynesian Adventure Tour "Haleakala, Central Maui & Iao Valley" on the 2nd day in Maui on our NCL cruise. The tour picked us up about 15-20 minutes late (which was fine but made me nervous that they forgot us!). The arrangment was for them to pick us up from a nearby drug store (10 min walk) due... More

I tried booking with them on two separate occasions (the second time booked on another web site but was after booking revealed that it was actually Polynesian Adventure Tours that was behind this site as well) and both times I booked on a web site and received first the receipt clearly stating it was not a confirmation and no confirmation... More

My husband and I went on the Road to Hana Tour with Polynesian Adventure Tours. We had the most rude and unpleasant tour guide we have ever met. He complained about the locals selling the goods. (which by the way is probably their livelyhood) He also picked at us all day long. Even getting a bottle of water I was... More