We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 16 Katoomba Attractions »

Blue Mountains Explorer Bus

283 Main Street, Katoomba, New South Wales 2780 , Australia
(02) 4782 1866
Ranked #2 of 5 tours in Katoomba
4.0 of 5 stars 21 Reviews
Type: Tours
Update attraction details
Write a Review

21 reviews from our community

Visitor rating
    14
    3
    1
    1
    2
Date Rating
Parkes, New South Wales, Australia
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 2 May 2012

This bus service is excellent. We were in Katoomba for 7 days so our ticket lasted the whole time we were there and the cost was $30. We were offered a Lyrebird Pass which covered our bus ticket and tickets to Scenic World for the trips on the Skyway, Cableway and the Train.The drivers are very polite and they know... More

Was this review helpful? Yes
See 4 more reviews by Janice L for Katoomba
Jason Cronshaw, General Manager at Blue Mountains Explorer Bus, responded to this review
6 May 2012

Hi Janice, Thanks for your feedback and I am so glad you had a good time - excellent to see you stayed and used the pass for 7 days as well - you must have seen a lot. We are very proud of our drivers so I will also pass on your comments to them. Thanks again, Jason More

London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 29 April 2012
1
person found this review helpful

A fun way to see the area. Our driver Jimmy was very informative and welcomed people in many different languages. I was on a tight time schedule and he explained how to get the best out of the tour in a short time scale. Clean and comfortable buses More

Was this review helpful? Yes
Jason Cronshaw, General Manager at Blue Mountains Explorer Bus, responded to this review
2 May 2012

Hi Linda, Thanks for your feedback and I am glad you enjoyed your day. Yes Jimmy is pretty amazing with his language skills I dont know how he does it. Regards, Jason More

melbourne
1 review
5 of 5 stars Reviewed 27 April 2012

hi jim, how are you. remember ur indian friends. we were on and off in you bus around five times. Jim has a vast knowledge of every culture and hes very friendly and helpfull. thanks jim More

Was this review helpful? Yes
Jason Cronshaw, General Manager at Blue Mountains Explorer Bus, responded to this review
2 May 2012

Hi Sunil, Thanks for your feedback - I will pass your message onto Jimmy - I am glad you enjoyed your day. Regards, Jason More

San Francisco Bay Area
Senior Reviewer
9 reviews 9 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 20 April 2012

This made visiting all the sites easy. We hopped off, did a lot of walking and picked up the bus at a later stop. The drivers were chatty, though not very informative about the area. Bus was clean and comfortable. More

Was this review helpful? Yes
Jason Cronshaw, General Manager at Blue Mountains Explorer Bus, responded to this review
2 May 2012

Hi Chris and Loriann, Thanks for your feedback, glad you enjoyed your day even though we did not provide as much local Blue Mountains inforamtion you were after. We do find it hard to provide too much detailed commentary while providing the specific stop inforamtion between stops. However thanks for the feedback and we will certainly look again at what... More

Albany
Contributor
20 reviews 20 reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 17 April 2012

Great service and commentary on the double decker hop on hop off bus. Very helpful drivers with tips and suggestions. More

Was this review helpful? Yes
See 3 more reviews by petasc for Katoomba
Jason Cronshaw, General Manager at Blue Mountains Explorer Bus, responded to this review
20 April 2012

Thanks so much for your feedback, glad you enjoyed your visit, Jason More

Auckland, New Zealand
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 13 April 2012

Excellent value - Valid for the duration of your stay - Drivers knowledgeable & friendly. Go the extra mile to ensure you have a pleasant experience. Buses comfortable, clean & tidy. Great commentary.. A "must do" when you are in the Blue Mountains. More

Was this review helpful? Yes
Jason Cronshaw, General Manager at Blue Mountains Explorer Bus, responded to this review
20 April 2012

Hi Terry, Thanks so much for your comments, glad you enjoyed your visit. Jason More

Glasgow, Scotland
Top Contributor
82 reviews 82 reviews
Reviews in 30 cities Reviews in 30 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 18 March 2012

We thoroughly enjoyed our day at the Blue Mountains (helped as it happens by beautiful clear blue skies) and found the Explorer Bus staff very helpful, both in the office at the start of the day and the bus drivers on the way round. With a bit of thought, it's easy to plan your day and I'd recommend this way,... More

Was this review helpful? Yes
London
Senior Contributor
21 reviews 21 reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 15 February 2012

The bus drivers were very friendly and helpful, but the same cannot be said about the ticket office staff. On Sunday morning I went to the office by Katoomba station, to ask about a walk to Wentworth Falls. The guy serving tried to sell me a booklet for $6, which didn’t even cover the Wentworth Falls area. When I didn’t... More

Was this review helpful? Yes
Jason Cronshaw, General Manager at Blue Mountains Explorer Bus, responded to this review
15 February 2012

Hi Philch1 Thanks for your review and comments, firstly I am so sorry that ytou did not get the proper level of customer service from our office, this is definately not the normal standard of customer service we pride ourselves for. It is through feedback like yours that we can improve ourselves on however, can I also please ckeck was... More

Senior Contributor
21 reviews 21 reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 9 January 2012
6
people found this review helpful

First of all, this bus covers only two miles of road, and you are never more than one mile from the train station.  We bought two passes and never set foot on the bus.  We walked from the train station to Echo Point, stopping along the way.  We then walked down the Giant Stairs and turned left and walked over... More

Was this review helpful? Yes
Jason Cronshaw, General Manager at Blue Mountains Explorer Bus, responded to this review
10 January 2012

Good morning, First of all I am very sorry that you had a bad experience with the Blue Mountains Explorer Bus. I also want to offer you a full refund for your tickets purchased, especially seeing as you did not use them at all. Where did you buy your tickets from? Can I however please clarify a couple of points... More

Sydney, Australia
Top Contributor
50 reviews 50 reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 7 January 2012
2
people found this review helpful

I went to Katoomba recently and bought a CityRail Blue Mountains ExplorerLink ticket which costs less than $50 pp and let me travel to Katoomba by train (2 hours journey, trains leaving hourly) and gave me all-day access to the Explorer bus. There are more than 20 stops and we were able to hop-on and hop-off at any time and... More

Was this review helpful? Yes
Jason Cronshaw, General Manager at Blue Mountains Explorer Bus, responded to this review
21 January 2012

Hi, Thanks for your review and glad that you had a great day. Thanks also for your comments for the bus times in Summer - will take this on board and consdier for next Summer. Regards, Jason More

Travellers who viewed Blue Mountains Explorer Bus also viewed

Blue Mountains Adventure Company
5 of 5 stars 8 Reviews
Katoomba, Blue Mountains
Scenic World Blue Mountains
4 of 5 stars 176 Reviews
Katoomba, Blue Mountains
 
Wentworth Falls
4.5 of 5 stars 47 Reviews
Katoomba, Blue Mountains
The Three Sisters
4.5 of 5 stars 127 Reviews
Katoomba, Blue Mountains
 

Been to Blue Mountains Explorer Bus? Share your experiences!

Write a Review Add Photos Add Videos

Owners: What's your side of the story?

If you own or manage Blue Mountains Explorer Bus, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

Manage your listing