17/03/2012- I just got a pedicure this afternoon and paid $70. This included a french spa pedicure. I have to say it was the worst experience. For $70 you would expect something of high quality. The consultant who did my nails was very inexperienced. She didn't seem to know what to do, and was very shaky when doing my nails.... More

I didn't make it to the appointment, because after 2.5 weeks of emails backwards and forwards, while trying to book the deal which I purchased with my partner from Living Social - $89 each, and being verbally abused and humiliated on the phone by the owner, I gave up. Then, coincidentally I came across these reviews and was relieved that... More

This company is DISGUSTING.......I have NEVER been so upset the owner of the Business was so rude and extremely offensive and unhelpful. I had called to say that I was stuck in traffic and that I would be a 5mins late this was 20 mins before my appointment( there was a down pore of rain and the city basically shut... More

I redeemed an online voucher for Dermabrasion here. The manager was incredibly rude when making the booking on the phone - emphasizing that as a new customer to arrive at least 15 mins early to fill out new client paperwork prior to consultation. She patronizingly repeated this instruction 3 times throughout the conversation. The appointment was for 9am when business... More

Didn't even make it to my appointment due to the terrible, aggressive customer service - seems that was the right call, in spite of losing money paid upfront, judging by the terrible experiences others have reported. Avoid. More

The WORST spa I have ever experienced. The attitude of the manager was worthy of Basil Faulty and the place looks like it is left over from the last millennium. I went to relax and be pampered; instead I was cold, wet and uncomfortable. The shower is down the hall and decorated in a budget backpackers style. You can find... More