I reviewed all the thermal spas over and over again, and to be honest, the reason we chose this place was that it was next door to the sledging center we were going to. Also, I think it is the only place that offers the mud baths. My husband and I really enjoyed our time here. The staff were very... More

My wife and I visited here with my high school students after a very long day. We all had a great time. The kids were in one area and all of the adults went into another area. The mud was quite hot and really eased the aches. The icy shower was a shock, but the warm mineral pool that followed... More

Hells Gate was great. I went on the tour followed by the mud bath and sulpher pool The walk around the park was very interesting thanks to the great tour guide who told us all about the pools as well as a bit of the history of New Zealand and its connection to Rotorua. It was nice to see that... More

Really bad experience here. Dirty tired facilities, disinterested staff, and extraordinarily expensive. I had always wanted to do a mud bath and ironically the mud bath barely has any mud in it!! Do yourself a favor and avoid!! More

We went early in the day and walked around and read all about the different mud pools etc. We enjoyed the walks, sights and also the shop was great, good prices and some different items. At the end we got to make a wood carving for no extra cost. We didnt do the Wai Ora Spa so cant comment on... More

Very interesting geography and well documented. Mud bath experience was awesome. Staff extremely helpfull More

A bit tired now as one of the original geothermal parks, but this means Hells Gate avoids some of the overt tourist flashiness of Rotorua. The guided walk is a must as a local tells lovely stories of the region and growing up among the geothermal wonders. The main hot pool is clean and tidy and the young attendees are... More

Tried this mud spa bath for the first time! It was a unique experience. The staff at the spa was very attentive and helpful. We took advantage of the private spa package for $120NZD per person. More

Not a bad thermal park. A little pricey. Did most of the research online and the pictures are much better than the actual place. We did the thermal walk and then the mud bath followed by the sulphur bath. Was a little surprised when we found out that our bathing suits would need washed with Ammonia to get the sulphur... More