Polynesian Spa

Hinemoa Street, Rotorua 3010, New Zealand

64 7 348-1328

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Ranked #26 of 49 activities in Rotorua

561 Reviews

Type: Spas

Owner description: Polynesian Spa is New Zealand’s leading international day spa. In a picturesque, tranquil setting overlooking Lake Rotorua, visitors can enjoy a... more » Owner description: Polynesian Spa is New Zealand’s leading international day spa. In a picturesque, tranquil setting overlooking Lake Rotorua, visitors can enjoy a wonderful fusion of relaxing hot spring pool bathing, sumptuous spa and massage therapies and picturesque lake views. Polynesian Spa has the use of two types of hot mineral water, one alkaline and one acidic, that are the unique point of difference of the operation. Many thousands of visitors to the spa have attested to the remedial effect the hot mineral waters have on such ailments as muscular complaints, arthritis and rheumatism. The Priest and Radium springs are most noted in this respect. We invite you to experience this World Top Ten Spa (natural/thermal/medical), as voted by readers of the prestigious Conde Nast Traveller magazine for several years and once again in 2011. We look forward to welcoming you to Polynesian Spa.

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561 reviews from our community

L G

Auckland Region, New Zealand

Reviewer

3 reviews

Reviews in 2 cities

1 helpful vote

“Special treat, very relaxing”

Reviewed 23 May 2013 NEW

On our recent trip to rotorua we decided to go the the polynesian spa. I have visited rotorua several times but had never been to the Polynesian spa so I didn't know what to expect. We made enquiries about the facilities and decided on hiring a private pool. The lady at the ticket desk was very friendly and helpful. She... More

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peter_the_traveller4

Deal, United Kingdom

Senior Contributor

41 reviews

12 attraction reviews

Reviews in 16 cities

14 helpful votes

“Relax New Zealand Style”

Reviewed 22 May 2013 NEW

My second visit to the Polynesian Spa. Great location overlooking the lake. Probably one of my favourite hot spas in NZ. Last time I made the mistake of booking a standard private pool and found them characterless, just a pool with concrete walls around. The deluxe pools are probably better but expensive. Best value is the public pools. The are... More

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Poconut

Hertfordshire

Top Contributor

155 reviews

72 attraction reviews

Reviews in 57 cities

30 helpful votes

“Quite good; quite expensive; can be very busy”

Reviewed 21 May 2013 NEW

We only did the hot pools, so no comments on any treatments here except that they did seem expensive. We went for the public pool option and even that was NZ$25 each. The pools themselves are not things of great beauty but the outlook over the lake is. I found the water mostly too hot for my liking - 39C... More

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See 5 more reviews by Poconut for Rotorua

Thank you for taking the time to provide us with feedback. I am sorry you felt you did not receive good value for money, we feel that our prices are very much in line with other attractions that you will find in Rotorua. We are very fortunate, as you have mentioned, to be situated on the shore of Lake Rotorua... More

DiegoUG

Dunedin, New Zealand

Top Contributor

82 reviews

45 attraction reviews

Reviews in 39 cities

32 helpful votes

“All great, but Chinese visitors extremely loud”

Reviewed 21 May 2013 NEW

The pools and the place is fantastic, the pools perhaps too hot (39 degrees, 40 and 41) for what I really enjoy, but overall it is a great place. The only downside was that the place was packed with visitors, and they were very very loud. Also, they would come in groups of thirty suddenly to the pool, conquering the... More

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Thank you for taking the time to post a review. I am glad that overall you enjoyed Polynesian Spa. We have a range of temperatures to try and cater to all our guests with the coolest pool being 36 degrees in the Adult Pools & Priest Spa. I do apologise for the noise and disruption and hope this has not... More

David M

Woodville

Senior Reviewer

6 reviews

Reviews in 4 cities

6 helpful votes

“Time to unwind!”

Reviewed 20 May 2013 NEW

We booked in here over the weekend. What a way to spend an afternoon. We booked in for a revitalising back massage, OMG. It was just awesome. It took over 2 hours as you need to arrive an hour early to soak in the hot pools and the massage treatment is 45 min. Thank you to the staff we really... More

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Thank you for taking the time to post a review. It was our pleasure in hosting you. It is great to see that you enjoyed your complimentary hot soak as well as your spa therapies. We offer the two combined to enhance your spa experience. I apologise that it wasn't the perfect experience that we intend for all our guests... More

tesias

Aomori, Japan

Contributor

16 reviews

6 attraction reviews

Reviews in 8 cities

13 helpful votes

“Relaxing and nice”

Reviewed 8 May 2013 via mobile

I live in Japan, so the hot springs are over priced if a Japanese person was going to go. I would not recommend someone who has been to Japan but maybe for others. I loved the rotorua mud that I had tried in the gift shops so I wanted to do a mud massage. The massage was expensive but a... More

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Thank you for taking the time to post a review and share your experience. It is great to see you enjoyed your spa therapy! The Rotorua Thermal Mud is a truly unique product and we incorporate them in many of our spa therapy treatments. While I appreciate your comments with regards to pricing, we feel these prices are very much... More

skmj t

Townsville, Australia

Contributor

13 reviews

5 attraction reviews

Reviews in 8 cities

1 helpful vote

“relax”

Reviewed 6 May 2013

Loved it!! So relaxing. Thermal pools great for arthritis. Great for couples looking for some one on one time.

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Thank you for your review and 5/5 rating! It was our pleasure hosting you here at Polynesian Spa. The Priest Spa pools are perfect for relieving any aches and pains so it is great you managed to experience them. We look forward to hosting you here next time you are in Rotorua. More

Sian G

Senior Reviewer

7 reviews

4 attraction reviews

Reviews in 3 cities

“Nice and Relaxing, tranquil surroundings”

Reviewed 6 May 2013

We spent our time in the Adult Pools etc, it was lovely, the differing pools was great. Nice and relaxing. If only we had more time to spare to enjoy it some more. Only criticism is to update the Lockers, we had major issues with lockers not working/out of order.

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Thank you for your review and 4/5 rating! We appreciate your feedback. I have passed on your recommendation regarding the lockers to our Pools Manager who will look in to the matter. Great to see that you managed to have a relaxing experience and enjoyed the hot pools! We look forward to hosting you next time you are in Rotorua... More

Cherylhm

Senior Reviewer

8 reviews

5 attraction reviews

Reviews in 5 cities

10 helpful votes

“Only hot sulphur pools but that was enough!”

Reviewed 5 May 2013

Beautiful location, large, well maintained site for sulphur pools. There was a variety of outdoor pools of various temperatures overlooking the lake. The change facilities were large and adequate. The gift shop had many brands of creams that I didn' see anywhere else. Bring your own shsmpoo and towel.

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Thank you for your wonderful review. It is great to see that you enjoyed the hot mineral pools with the various temperatures. We are very fortunate to be situated on the shores of Lake Rotorua so that guests can enjoy the beautiful scenery. We look forward to hosting you here in the future. More

Wolvesblue2

Wolverhampton

Senior Contributor

29 reviews

4 attraction reviews

Reviews in 16 cities

32 helpful votes

“A little run down”

Reviewed 5 May 2013

This place did not live up to its name. It felt a little grubby and run down and was overrun with noisy groups of orientals. If I were to go again, I would choose a private pool instead. We went at around 8-9 in the evening, but the experience was anything but relaxing.

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Thank you for taking the time to provide us with feedback. I sincerely apologise that you did not enjoy your recent visit to Polynesian Spa. This is not typical of the experience that our guests receive. At times we can get very busy particularly during the time you visited. I hope this hasn't deterred you from returning in the future... More