Splash have closed their doors for business with out any notice and I want my money refunded!!!! My husband purchased a gift voucher for Christmas for me worth over $200 which I was planning on using this month only to find out that they have shut up shop without any notice. I am local in the area and have tried... More

I had been to this spa a number of different times and had a great time. I've been to many spas all over the world and this one had honestly ranked as one of my best experiences ever.... But on this last time, they had changed management (and name) and it was dirty, there was no ambience, it was BRIGHT... More

I purchased a $100.00 voucher from Splash Day Spa and was unable to use it towards any treatments because they ceased trading as of the 28th of January 2012. Splash Day Spa provides an e-mail for customers to use if they have outstanding credit but nobody responds. Also, if you try calling them on the phone number they provide, again,... More

I have an account with splash day spa for a series of laser treatments of more than $500, I have emailed them and still no reply. I spoke to centre management at chevron however they do not have any contact detail other than the email. I am very worried that customers with outstanding credits will not get the money back.... More

Hi, My partner bought me a gift voucher for $220 to Splash Day Spa only 30 days ago, i called up to make an appointment this week only to find out they have suddenly stopped trading. I have emailed the email address to find out if i will be compensated but have had no response. I would like to get... More

I first emailed Splash Spas in October 2011 as I wanted to plan my side of a relaxing holiday while my partner and kids were all at the theme parks. Peta was awesome going far beyond the call of duty to make my stay there as relaxing as possible. I spent 2 ½ days with treatments, cocktails, cheese platters and... More

we booked services at this spa, they asked us to pay up front for the services so we did. We changed our minds about 30mins later and went back to get our refund we were told that we cannot get our money back that there is a no refund policy. The receptionist did not inform us on this policy nor... More

Having just finished a three day conference my husband and I wanted somewhere to unwind for our last day in Surfers. We had been to "Splash" when it was under a different name and management and really enjoyed our visit. However, on this occasion it was a disaster. Firstly, the staff downstairs were not very welcoming and although the cafe... More

My friend and I had a remedial massage, whole body scrub and a scalp massage. What a joke! I seriously doubt our therapists have genuine qualifications, extremely amateur. My 30 minute body scrub was finished in 20 minutes, my 30 minute scalp massage did not even include 5 minutes of scalp massage - A HUGE DISAPPOINTMENT. Maybe if you have... More