First, some thoughts... This is not a regular bus tour where you go visit a stationary object like the White House. It is an adventure! There are unknowns. Just like most adventures there will be moments of being uncomfortable, moments of doubt, extreme weather conditions, risks of not achieving goals, etc. Success is personal and highly affected by one's ability,... More

they were honest about the likelihood of seeing the lights due to weather conditions very good with safety - the bus had seat belts and we had to wear high viz jackets when walking around outside despite not actually seeing any northern lights, it was an enjoyable experience, and they went out of their way (to Finland) to try to... More

We climbed a hill and waited there for 2 hours. The wind intensified up to a point when we couldn't stand there no more, and the two Spanish guides ordered us to go back to the bus because "safety comes first" and "we didn't expect such a strong wind". Now, at the beginning of the trip the guides announced that... More

If you want to maximise your chance of seeing the lights you have to work at it and you have to be prepared to travel. One of the advantages of this trip is that they never get full and you can book late in the day when you have found out what the prospects for the night are. This involves... More

The Arctic Guide Service Tromso which provided the Northern Lights Chase was very unethical and unprofessional. It was the lowlight of our trip to Norway. I was disappointed not because I did not see the northern lights. My Norwegian friends have prepared me for the potential disappointment from not seeing the northern lights. I was disappointed because there was a... More

Upon booking, the friendly staff member in the office told us that they only provide hot chocolate and biscuits and we should either have dinner before we leave, or take some food with us. We knew it would be cold and that a lot of waiting will be involved, so we dressed appropriately and packed a picnic. The guides gave... More

Conditions were not favourable for seeing the lights on the night we were originally booked in for this trip. The very helpful young lady in the office suggested we re-book for the following night in the hope of a better 'window' appearing. We arrived at 6.15 as requested and had our free coffee before setting out in 2 full coaches,... More

If you come to Tromso in Winter, you need to try to see the Northern Lights. We went on the tour twice. The first day, it was overcast and snowing. We spent six hours traveling around looking for clear sky, but found nothing. It was extremely cold. They gave us half a tiny cup of hot chocolate and a biscuit.... More

This service is great and gives you the best chance of seeing the wonderful Northern Lights if there are any to be seen. We went out three times with this company and saw the lights twice. The guides and the drivers keep in touch with where the clear skies are and where the aurora activity is best and if required... More