I arrived in Madrid alone and Joanna was fantastic in fitting me into the Botin experience. It was an amazing lunch, the history was remarkable and lunch turned into a very late lunch and a lot of laughs. After this, Joanna continued to assist me on different recommendations throughout my time in Madrid ranging from the best tapas tours, the... More

On a trip to Madrid with my aunt and uncle we registered for the Botin Experience tour and lunch. What a delight! Joanna met us outside the restaurant and we began our tour with some information about the building and surrounding neighborhood before heading inside to be warmly greeted by the staff and owners and begin our tour of the... More

Still dreaming of the fantastic tapas tour with Joanna, she took us to places we would never have ventured into ourselves and she made us feel extremely welcome. Frederico was an amazing guide for the Prado and Reina Sofia and brought the artworks alive. Would recommend Insider's Madrid to anyone heading to Madrid.

Simply fantastic! We were advised to connect with Joanna at Insider's Madrid by a friend/client of mine and our first night in Madrid was delish and beyond memorable because we did the the Gourmet Tapas Tour! Joanna's expertise and insider's tips were top notch. We have referred a few friends since and recommend Joanna to anyone looking for a wonderful... More

This was a wonderful experience, which culminated in a memorable gourmet meal. The value was exceptional and the tour very informative. Recommend as a must-do in Madrid.

I really enjoyed this 3.5 hour shopping tour around Madrid's boutique clothes and gift stores with Gabriele. It was so exciting to explore the nooks and crannies of Madrid and find some truly beautiful locally made clothes, ceramics, jewellery, leather and much much more. We found some wonderful gifts for family and friends and ourselves. Gabriela did a wonderful job... More

Jo Wivell is excellent! She is personable, highly knowledgable and clearly passionate that her clients should get the best out of their time in Madrid. We only did the "Botin Experience" with Insider's Madrid, but it gave such extra insight and "value added" to the experience that I would certainly try to arrange something with Joanna again for this coming... More

We spent 2 days in Madrid in March. Our family is 5, including a 16, 14 and 11yr old. . We used Insider's Madrid for the majority of our sightseeing. Joanna is definitely an 'insider' in Madrid. She knows the best places to go and you feel more like a local than on most tours. We did a tapas tour,... More

Joanna is absolutely the best. She helped arrange and coordinate wonderful 5th Anniversary with my wife while still being able to do things with the rest of the family. She coordinated a wonderful cooking class with Al Punto. They were amazing and had an excellent time and had great food. The thing that was the best with Joanna is that... More