Thanks John for leaving us feedback, we're really glad to hear that you and your family had a great time! With it being last August when you came on your underground adventure with us, we're pleased to think we have stuck in your mind all this time :-) Thanks for sharing. More

Hi Simmys, thank you for such a positive review, it was a pleasure to welcome you along with us on an underground adventure! We loved your unique descriptions of what we hope was a unique experience for you. We endevour to offer a caving type journey unparalleled elsewhere by giving people the opportunity to enter a disused mine in its... More

Great to hear you and your children had a good time JRoberts. Our ex-military forward control Landrover, one of the vehicles we use to travel to and from the mine certainly seems to be a hit with our customers! Glad that you enjoyed the day's experience including our candle lit lunch by the underground lake. If there's time we often... More

Hi Gareth, Thank you for the feedback on our underground trip. We were disappointed to read that you felt you did not receive adequate customer service. Our business of offering guided mine exploring adventures is born of a passionate hobby and we strive to share that enthusiasm with our customers. Normal practise is that our trip leaders introduce themselves, give... More

Thanks Patchcs for letting others know you enjoyed your underground trip with us! We certainly do pack in a lot of variety with the activities we lay on and like you say its a great taster of abseiling, climbing, scrambling, zip lining, plus some boating. We think of it as a bit of an Indiana Jones style adventure as you... More

Hi TravelingBrummy, thank you for a fab review, we're so glad you enjoyed our subterranean adventure and Miles' company too! Yes this is raw mine exploring with the only light being that on the top of your helmet. No show mines, commercial lighting, voice recordings, dummies or safety barriers here. As you say we adventure through the mine via a... More

Thank you Suz and Mark for your feedback, we're pleased to hear you had fun and that our underground adventure trip became a highlight of your weekend! Yes quite right, clothes may get wet or dirty and these days we also suggest waterproofs as standard due to the unpredictable Welsh weather and the bit of outdoor walking we do. We... More

Hi Nisha, its great to hear that you and your whole family enjoyed adventuring underground with us! Our trip leaders always endeavour to make sure everyone enjoys the activities at a pace that is comfortable to them. There is the option to bypass the challenges but nearly every time people end up giving them a go and its a privilege... More

Thank you Vicky for your lovely review. We have tried to create a unique adventure experience, something totally different for people to try. We don't believe there's anything else quite the same as our underground adventure trip in the UK, we're glad you found us and enjoyed. :-) More