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L.K. Bennett

130 Long Acre | WC2, London, England
020/7379-1710
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Ranked #199 of 415 shopping in London
2.0 of 5 stars 5 Reviews
Description: Women's shoe store.
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5 reviews from our community

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    1
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Date Rating
Toronto, Canada
Contributor
14 reviews 14 reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
“Will not take responsibility for faulty product - will not provide proper replacement or return”
1 of 5 stars Reviewed 27 April 2012

I can be added to the list of customers who purchased a faulty product. LK Bennett sent me a faulty jacket (it is the wrong colour) and they are refusing to let me return it, despite the fact that the issue was not discoverable until I purchased a corresponding dress. The dress clearly doesn't match the jacket, which was worn... More

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London, United Kingdom
1 review
5 helpful votes 5 helpful votes
“Will not refund faulty merchandise!”
2 of 5 stars Reviewed 28 December 2010
5
people found this review helpful

Purchased 2 items which were faulty. They sent to head office, with the fabric technician coming back saying that the items were not faulty. I asked to speak with the fabric technician, at which point LK Bennett offered to give me a replacement, which frankly I don't want as the fabric was defective last time. Evidently, company policy is not... More

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London
1 review
3 helpful votes 3 helpful votes
“Beware refund policy!”
1 of 5 stars Reviewed 2 March 2009
3
people found this review helpful

If you buy a faulty bag/shoes from LK Bennett, they will refuse to refund you - even if you have a receipt and the fault is obvious! BEWARE - given you are spending £200+ for a bag, think twice about spending the money at this shop. The sales staff who are very pleasant when you are buying, are extremely unpleasant... More

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A DaoDao Member
“这家店的确很差劲！”
1 of 5 stars Reviewed 29 March 2011
Google Translation

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London
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“やわらかくて履きやすい靴”
4 of 5 stars Reviewed 5 July 2009
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L.K. Bennett
130 Long Acre WC2
London
England
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