After reading through the other reviews the day before we were due to go I was very worried about what to expect. I too had booked through Travelzoo for the massage for 2 people and the afternoon tea. It was a great deal just £89 for 2 people to have a 60 minute massage each and then afternoon tea in... More

Myself and 2 friends booked the '5 star Spa day inc facial and massage' via travelzoo for my 30th birthday. It sounded fantastic. We were really disappointed. The 'Spa' is really not big enough to accommodate more than 2 people at a time (and there was another group of 5 ladies there), it is very small, with limited facilities. I... More

Went to the Sanook Spa with three friends using a travelzoo voucher which included a Dermalogica Express Facial, one neck and shoulder massage, a shape and paint for nails, a shape and paint for feet (total treatment time: 60 minutes). First impressions were poor, the spa itself was quite dirty, with the bin in the changing rooms overflowing to the... More

I went to sanook yesterday on a groupin deal and by all accounts this organisation cannot handle it. I had to ask the employees their names rather than being welcomed by them. They really did not seem to want to do their job. I was on a groupon voucher also and it was very clear from the becoming that this... More

Firstly we booked our spa treatments in for 2.30pm as we could choose anytime that day because 'all places were avaliable'. A few weeks before the appointment we get a call to say we need to change the times as there is a clash with another appointment so could we change to 3.30pm. we agreed. Then the weekend before our... More