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All 48 San Jose del Cabo Attractions »

Gray Line Los Cabos Deluxe City Tour

Plaza San Jose Local 25-26, San Jose del Cabo 23400, Mexico
52-624-146 9410
Website
A glass bottom boat ride is included in the city tour...beautiful views!
Enjoy a tasty Mexican Lunch, included on the tour
Shopping time is provided for you to pick souvenirs to take!
8 visitor photos
Ranked #11 of 13 tours in San Jose del Cabo
3.0 of 5 stars 15 Reviews
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Type: Tours
Owner description: An industry leader since 1910, Gray Line Worldwide is the preferred and most recognized International tours and Destination Management Services...... more » Owner description: An industry leader since 1910, Gray Line Worldwide is the preferred and most recognized International tours and Destination Management Services provider in the world. Now offering its services in Los Cabos, enjoy the local expert service and book your transportation, sightseeing tours and adventures with us. « less
Useful Information: Activities for young children, Activities for older children, Bathroom facilities
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15 reviews from our community

Visitor rating
    6
    3
    0
    0
    6
Date Rating
Flint, Michigan, USA
1 review
“Great Time!!”
5 of 5 stars Reviewed 31 March 2012

Gray Line Los Cabos Employees are great!! We would like to give special thanks to Daniella, who helped us book our City Tour, and to Lenin, our guide for the tour. It was a great experience even for our companions, who had been to Mexico twice before. I recommend it to all who come here! More

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Santa Rosa, California
Senior Reviewer
10 reviews 10 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“Wonderful, relaxed tour with friends”
4 of 5 stars Reviewed 27 March 2012

We opted for the gray line city tour. It was like hanging out in MX with a couple of friends who treated us well. We saw lots of sites that I had not been to before, and were treated to a very good lunch in San Jose with some tequila tasting! Worth the money. We were picked up at our... More

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See 2 more reviews by David H for San Jose del Cabo
Ada, Oklahoma, United States
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Gray Line Los Cabos Was AWESOME”
5 of 5 stars Reviewed 23 March 2012

We had excellent service with Gray Line!! Our transportation was waiting on us immediately upon walking out of the airport! When we arrived out our resort, The Riu Sante Fe, we were greeted happily by our Gray Line Consierge, Daniela. She was FABULOUS and was there daily to help us plan any activites or just to answer any questions we... More

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Flint, Michigan
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
“Excellent Service!”
5 of 5 stars Reviewed 27 February 2012

We booked Gray Line for our airport transfer through Expedia and I was a little nervous after reading some of these reviews! We actually had a great experience with them though. We did have to wait about 15 min after we arrived to ensure all the other scheduled passengers had arrived but it was no big deal.....we just grabbed a... More

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KaremCabo, Guest Relations Manager at Gray Line Los Cabos Deluxe City Tour, responded to this review
29 February 2012

Dear Ehager79, Thank you very much for all your comments!!! We are really happy to hear about your experience with our drivers going to your Hotel and how Miguel took care of your travel arrangements. Hope you enjoyed your whole stay and have the opportunity to come back to Cabo! All the very best, More

Edmonton, Alberta, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Worth the$$”
5 of 5 stars Reviewed 27 February 2012

This tour was fantastic!!! We seen so much and the driver was amazing! I would recommend the glass bottom boat! More

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KaremCabo, Guest Relations Manager at Gray Line Los Cabos Deluxe City Tour, responded to this review
29 February 2012

Dear Erin A. Greetings from sunny Cabo! First of all thank you very much for your comments! They help us improve our services and give a better service every day. We are very glad you enjoyed the tour and specially the glass bottom boat tour. Hope you had great pictures from the Arch when you passed by. We are looking... More

Syracuse, New York
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Didn't show for pick-up but kept our money”
1 of 5 stars Reviewed 15 February 2012
1
person found this review helpful

We booked the Airport Shuttle with Gray Line through Orbitz prior to our departure to avoid being harrassed at the airport. We had to wait a while for them to fill up the van with others but didn't really mind much. I didn't even mind when the driver backed into a Mercedes from Las Ventanas. However, at the end of... More

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KaremCabo, Guest Relations Manager at Gray Line Los Cabos Deluxe City Tour, responded to this review
29 February 2012

Hola Mrs. Debbie M. First of all, thank you very much for your comments. As you mentioned, Gray Line Los Cabos is a ground company specialized in transportation services at Los Cabos destination. At the moment of booking, you obtained a voucher for a “Roundtrip Shuttle Transportation.” Shuttle transportation means you will receive your service on a shared van that... More

New York City, New York
1 review
2 helpful votes 2 helpful votes
“Nice when it works for them, nasty when they are done with you.”
1 of 5 stars Reviewed 22 October 2011
2
people found this review helpful

I didn't like when i came out the airport and i have to wait for 30 mins after flying for 6 hours. Then in the hotel they harass you to book an activity and won't leave you alone until you. They call your room starting from 7 am you finally tell them you are going to meet with them. I'm... More

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KaremCabo, Guest Relations Manager at Gray Line Los Cabos Deluxe City Tour, responded to this review
27 October 2011

Thank you for your comments regarding our services. First of all, the standard waiting time we do have at the airport is no longer than 15 minutes (That´s not counting the time you spent at the baggage claim Area, and while you walk the way outside the terminal, around the time-share personal) It comes to our attention the fact regarding... More

1 review
2 helpful votes 2 helpful votes
“Horrible Customer Service”
1 of 5 stars Reviewed 21 October 2011
2
people found this review helpful

Grey line was great when they wanted my party of 10 to book trips With them bit when it came time for us to leave Cabos they were nasty! Not only did they have our departure flight wrong when they came to pick us up 3 hours early to take us to the airport, they had split the group into... More

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KaremCabo, Guest Relations Manager at Gray Line Los Cabos Deluxe City Tour, responded to this review
27 October 2011

Hello Rache18: Thank you for your comments regarding our services. Gray Line Los Cabos has strong standards when referring about our transportation service. In Los Cabos, we are ruled by a Transportation Regulation which does not allow any of the transportation companies to change the pick up times or van schedules without a prior-24 hours notice. By reviewing your original... More

2 reviews
4 helpful votes 4 helpful votes
“Gray Line never picked us up, never did the activity, still waiting on a refund!”
1 of 5 stars Reviewed 21 June 2011
3
people found this review helpful

My ziplining activity was scheduled for June 19 at 3pm and the Gray Line pick up scheduled for 1:45 pm. We waited at 1:20 pm for the shuttle, Dalia from Wyndham called at 1:40 pm to find out where the shuttle was and no one came. Dalia called again at 2 and again Gray Line said the shuttle was on... More

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KaremCabo, Guest Relations Manager at Gray Line Los Cabos Deluxe City Tour, responded to this review
29 June 2011

Hello Ms. L. , Thank you for your comments regarding our services. As you may recall, on Sunday 19th one of our Call Center staff tried to help you re-confirm your zip line adventure and get notices about the van running late, we kindly explained to you Gray Line Los Cabos was *not* the one providing the pickup but the... More

kansascity
1 review
1 helpful vote 1 helpful vote
“Great Tour, Small Bus”
4 of 5 stars Reviewed 27 May 2011
1
person found this review helpful

The staff was very knowledgeable and informed. Dinner was great and plenty of time to shop and site see. More

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